Benjamin Vuchot, Chairman & Chief Executive Officer, DFS Group

FESCH.TV INFORMIERT:

INSPIRE: ‘Turning Crisis into Opportunity’

The past 19 months has been the most traumatic in travel retail history. But it has also offered an incredible opportunity for all travel retail stakeholders to transform their own businesses and the wider sector for when customers return, the DFS Chairman & CEO contends. Benjamin Vuchot will talk about what DFS and the wider industry must do to meet the heightened expectations that customers will bring, and how the case for change has never been stronger or more urgent than it is today.